Mozy vs Dropbox: A Look at the Big Picture

Published: 09th December 2011
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When you are examining Mozy vs Dropbox, you have to look at the big picture. Sure, you can examine merely the features that they have in common, but you will not be able to make an informed decision with that method. You need to look at the differences, not just in features, but also in customer service, storage capacity and pricing. It is also helpful to pay attention to the targeted user for each service. By looking at the big picture, you can make the best decision for you.


Online backup services are not the same, regardless of their similar features. Both of these services are compatible with Mac and Windows operating systems, making either of them a good choice if you own one of these systems. They both offer file versioning and file searching, remote and mobile access, archiving, automatic backups, and scheduled backups. This is as far as the similar features go.

Dropbox offers sub-accounts, file sharing and file syncing. This company's file syncing is automatic as soon as you make changes to a file, the changes are synced across your devices. File syncing is a useful feature for collaborating with coworkers on documents. Unfortunately, Mozy does not offer any of these particular features. It does offer external backups, so if you want to back up your data to an external hard drive, you can. This is an important feature for those that need a physical backup of their systems, although the cloud has proven to be more than sufficient.

Neither of these services is a shining star in the area of customer support. While they both offer email support, that is about it. With a paid plan, Mozy offers live chat support, but this does not help someone with a free account. If customer support through email is sufficient for you, either of these services meet that requirement just do not be looking for them to go "above and beyond" email.

Storage and Pricing

There are significant differences in the storage and pricing department. Both have free plans and paid plans much like any other online backup service. However, Mozy offers unlimited amounts of storage if you need it, you can purchase it. Dropbox has a maximum storage amount of 100GB, making it less than ideal for someone with huge storage needs. Pricing can be a bit confusing, so pay attention to the fine print before you choose one of the services from the Mozy vs Dropbox debate.

Target User

When it comes to the target user, this may be the area that helps you make your final decision. Mozy is targeted toward the average home user. While they offer unlimited storage, the pricing can be confusing and more than the average person wants to pay. However, if your storage needs are small and you just want a backup provider for your data, this service is more than sufficient.

Dropbox, while not offering unlimited storage, does offer file syncing. This makes it a good choice for a small business owner or even the average home user that needs to collaborate online. The fact is, when you look at Mozy vs Dropbox, you need to examine your personal needs and budget and choose the service that fits.

Dropbox vs Mozy - which is better? Visit us to see the full side-by-side comparison of these two services as well as detailed reviews of each service. We also provide reviews and recommendations of the best online backup services available today.

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